Performance Measurement Training

Performance Measurement (PM) is generally defined as regular measurement of outcomes and results, which generates reliable data on the efficiency and effectiveness of programs.

For organizations looking to establish their PM capabilities or conduct periodic training for their employees Neubrain offers the following training:

 

Performance Measurement Express (1 day)

This training course covers an introduction to PM, core approaches and methodologies that can help establish and successfully manage your PM framework. The course topics include:

  • PM Building Blocks (Performance Value Chain, Performance Structures, Programs...)
  • ABCs of Performance Measures
  • Measure Types (Input, Outcome, Outcome, Process)
  • Performance Measure vs. Metric vs. CSF vs. KPI
  • Characteristics of Good Measures
  • Where to Start and How to Define Them?
  • How Many Measures To Define?
  • How to Prioritize Measures?
  • Measures Metadata
  • Measures Collection Template
  • Managing Data Sources and Data Quality
  • Establishing Baseline, Target and Benchmark Measures
  • Collecting, Analyzing, and Managing Measures
  • Reporting Performance to Various Stakeholders
  • Visualizing Performance
  • Data and Systems (Architecture, Available Options and Approaches...)
  • Performance Measurement DO’s and DON’Ts
  • Other...

Performance Measurement Extended with Workshops (2 days)

This training course covers an introduction to PM, core approaches and methodologies that can help establish and successfully manage your PM framework. The course includes same topics as PM Express course, offering more detail on each topic with workshops and exercises on how to define performance measure, review sample best practice measures, create data collection templates, and other PM elements. 

CUSTOMER TESTIMONIAL

"Neubrain staff was highly effective in training our MBA students the fundamentals of business analytics."

Dr. William DeLone, 
Professor of Information Technology, Kogod School of Business, American University
 
 

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